Quality Engineered Ceramics is aware that a high level of quality is necessary, not only to assure our success, but that of our customers as well. To that end, Engineered Ceramics has adopted a comprehensive approach to quality from product design to customer satisfaction. In our efforts to serve our customers, we have adopted the following guidelines: Quality comes first Customers are the focus of everything we do Continuous improvement is essential to our success Dealers and suppliers are our partners Integrity is never compromised Quality control is one of the most important ingredients of the Engineered Ceramics production environments. The process begins with the testing of incoming raw materials. Each shape is then visually inspected, checked for dimensional tolerances and warpage. Pieces are checked with x-ray which helps eliminate products that do not measure up to Engineered Ceramics Standards. Engineered Ceramics takes a pro-active approach to problem solving and each employee is personally responsible for inspection.       December 14, 1995 Engineered Ceramics was accepted for ISO 9001/ANSI/ASQC Q9001, from the quality system audit performed by SGS International Certification Services, Inc. The certification received is a commitment to a total quality system designed to better serve Engineered Ceramics' customers and vendors. As of December of 1998 we were re-certified for ISO 9000.